Contact

Tell us what is not working.

A first conversation costs nothing and commits you to nothing. Describe what you are running today and what is going wrong, and we will give you a straight read on whether this is something we can help with.

New enquiries

Migration, managed services, cost review, or a question about what we do.

Existing customers

Technical support and service requests.

Phone

Speak to someone directly.

Enquiry

Send us a message

The more you can tell us about your current setup, the more useful our first reply will be. If you are not sure what to write, describe the problem rather than the solution.

What happens after you send this

  1. A person reads it. Not an auto-responder pretending to be a person.
  2. We reply within with either a question, a short answer, or a suggested time to talk.We reply with either a question, a short answer, or a suggested time to talk.
  3. If it looks like a fit, we set up a call. No slide deck, no obligation.
  4. If it does not look like a fit, we will tell you that instead, and point you somewhere more useful if we can.

Optional.

Office

Where we are

Registered office

CYPHER MAX PTE. LTD.
60 Paya Lebar Road, #06-28
Paya Lebar Square
Singapore 409051

Meetings by appointment.

Support

For existing customers

Support requests should go to rather than to an individual engineer, so that they are tracked and so that cover is not dependent on one person being available.

FAQ

Contact FAQ

No.

Yes. We work with customers across Asia-Pacific — primarily Singapore, Malaysia, Indonesia, Vietnam, Thailand and the Philippines, and also Hong Kong SAR, Taiwan, Japan, South Korea and Australia. Most work is done remotely, with on-site attendance where a project genuinely needs it.

Yes. Say so in your message and we will send one.